Frequently Asked Questions
Find quick and clear answers to the most common questions about our accommodation.
If you need more help, feel free to reach out to our friendly support team!
We offer a variety of accommodations including single rooms, double rooms, suites, and family apartments, all designed to provide comfort and convenience.
You can easily make a reservation through our website by selecting your desired dates and accommodation type. You can also call our reservations team for assistance.
Check-in is at 3:00 PM and check-out is at 11:00 AM. If you need an early check-in or late check-out, please let us know in advance and we will do our best to accommodate your request.
Yes, we offer various discounts and special rates for early bookings, long stays, and group reservations. Check our website for current promotions or contact our reservations team for more details.
Yes, a complimentary breakfast is included with every stay. We offer a delicious buffet with a variety of options to suit all tastes and dietary needs.
We understand that pets are part of the family, so we offer pet-friendly rooms. Please inform us in advance if you will be bringing a pet, as additional fees may apply.
Our accommodations feature a range of amenities including free Wi-Fi, a fitness center, a swimming pool, and on-site dining options. We also offer room service, laundry facilities, and free parking.
You can cancel or modify your reservation through our website or by contacting our reservations team. Please refer to our cancellation policy for details on any applicable fees.
Yes, we offer complimentary airport shuttle services for our guests. Please provide your flight details in advance so we can arrange your pick-up and drop-off.
The health and safety of our guests is our top priority. We have implemented enhanced cleaning protocols, social distancing measures, and contactless services to ensure a safe and comfortable stay.